| Free Small package Delivery |
- We provide FREE Delivery on orders over MVR 99.
- During the online order process, you can choose to pick-up order at Damas Express physical store, or from Damas retail outlets.
- All the confirmed orders will be reserved from the stock for store pickup or till the item delivered to the customers.
- We provide same day delivery for small items within Male’ City including Hulhumale' doorsteps.
- Free small package delivery hours are from 9:00am to 5:00pm. The last order must be placed before 3pm to deliver on the same day. If any order received after 3pm will be processed on the following business day.
- Free Delivery Services are not made on Fridays and gazette public holidays, so you can expect your orders to arrive on the next working day. Damas Logistic will verify the delivery via phone call to the specified phone number before the item is dispatched. If you are unable to attend, we highly recommended that you nominate someone as recipient.
- Upon you receive the goods, please be sure to sign the Delivery Order Note in the presence of the delivery representative to indicate your delivery has been received.
- Examine your order upon delivery to ensure that there are no visible signs of damaged, missing or incorrect pieces.
- In the event that there is missing, damaged or incorrect packages, please contact us Tel : 301 4040 or email: [email protected]
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| Free Furniture delivery and Assembling |
- We offer special delivery arrangement for furniture and mattresses (large and heavy items); please discuss with our customer service employee before placing order for furniture and related items.
- Furniture delivery hours are from 9am pm to 6pm. The last order must be placed before 3pm to deliver on the same day. If any order received after 3pm will be processed on the following business day.
- Our logistics team confirms delivery date and time to schedule delivery and assembling furniture. Damas logistic will attempt to remain inside the scheduled delivery as best as possible, but weather conditions and unexpected delays may occur. If we missed the agreed delivery window, it may be rescheduling for a new delivery.
- We provide free carpenter assistance service for furniture assembling. However, we may not be able to provide carpenter assistance which requires wall mounting. Free assembly service is available on select products; please refer item descriptions and delivery information before placing the order.
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| Delivery Options for Outside Male’ City |
- Customer has to nominate someone as recipient (Passenger, Boat Captain / Crew) with contact number.
- Damas Logistic will verify the delivery via phone call to the recipient phone number before the item is dispatched. If you are unable to attend, we highly recommended you to nominate someone as recipient.
- Free Delivery to any specified Jetties in Male City / Hulhumale / Vilimale / Thilafushi. please contact us for more info Tel : 301 4040, or email: [email protected]
- All deliveries require a signature upon receiving. Recipient who signed shall be presumed authorized to act as a customer for the item. Damas logistics shall not be responsible for any loss or damage to a product once the delivery has been confirmed with a confirmed third-party signature. Damas Express will only provide exchanges for damage or manufacturer defect.
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| Pickup from Store |
- During checkout, You can choose to pick up your order yourself at Damas Express physical store, or from Damas retail outlets.
- Place your order and wait to receive a "Ready for pickup" Satus or e-mail / SMS.
- Bring your NID Card, payment info and order details to pick up your items
- In the circumstance that you wish to pick up larger or heavy products, you may have to incure cost of travel to more than one Damas outlet depending on the products purchased.
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| Other Courier Service and Shipping: |
Shipping and Courier Service to other islands may charge from the customer depending on the size, weight and duration / quickest time of the packages. Please contact customer services for more information. |
| Return Policy: |
We accept defective returns within 24 hours of receiving your order. Any product you return must be in original packaging and must not exhibit obvious signs of use. Please refer to Return Policy for more information. |
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