We do our best to make sure that you love the purchase made on Damas Express. Please contact our customer support team between 9am and 5pm or please refer to Return Policy.
No problem! If the goods are received is incorrect, significantly different from the product description. please return them without removing the cellophane wrapper or do not open the package.
We accept defective returns against defects / faulty in materials and workmanship. Any goods return will not be accepted if item exhibits any obvious signs of use or is not in the condition in which it was received. If you received defective items, you can choose whether you want the goods to be return, repaired, replaced and refund. If the attempt at a repair or replacement is unsuccessful, you can then claim a refund or a price reduction if you wish to keep the product. Many products, such as electrical goods, are sold with a manufacturer's guarantee (or warranty), often for a year. Guarantees are a contract between you and the manufacturer and the manufacturer must do whatever they say they will do in the guarantee. Usually this will be to repair or replace a faulty item. please view our return policy or contact customer service experts.
To initiate a return or refund you need to submit written note to Damas Express customer service.
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